FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked:

 
 
 
RETURNES

What is your returns policy? 

See Terms & conditions...

.

Do you refund?

For domestic shipments will incur a charge of 15% a Restocking Fee

See Terms & conditions...

SHIPPING 

Do you ship internationally? 

Yes, we have international shipping.

 

How long does shipping take? 

Usually, from 3 to 7 business days. For international shipping it can last up to 15 business days.

Will I be charged for taxes?

Yes.

Still got questions? Contact us>

PAYMENT & WARRANTY

What forms of payments do you accept? 

Only cash, checks and Paypal, We also accept payment through the CASH APP

What are your warranty terms & conditions?

See Terms & conditions...

 

Please read these Terms of Use ("Terms", "Terms of Use") carefully before using the www.pcmedina.com website (the "Service") operated by PCMEDINA Security Systems ("us", "we", or "our"). Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.​ By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

TERMS AND CONDITIONS OF USE
 
RELEVANT INFORMATION

It is a necessary requirement for the acquisition of the products offered on this site, that you read and accept the following Terms and Conditions that are written below. The use of our Services as well as the purchase of our products will imply that you have read and accepted the Terms and Conditions of Use in this document. All products that are offered by our website may be created, charged, sent or presented by a third website and in such case they would be subject to their own Terms and Conditions. In some cases, to acquire a product, registration by the user will be necessary, with the input of reliable personal data and definition of a password.
The user can choose and change the password for their account administration access at any time, in case it has been registered and that is necessary for the purchase of any of our products.

www.pcmedina.com does not assume the responsibility in case that it gives this key to third parties.
All purchases and transactions carried out through this website are subject to a confirmation and verification process, which could include verification of the stock and product availability, validation of the form of payment, validation of the invoice (if any) and compliance with the conditions required by the selected means of payment. In some cases verification may be required via email.
The prices of the products offered in this Online Store are valid only in the purchases made on this website.

 

PCMEDINA Security Systems, through its website, grants a license for the users use the products that are sold on this website according to the Terms and Conditions that are described in this document.

LICENSE

In case it applies (for sale of software, templates, or other design product and programming) you can not place one of our products, modified or unmodified, in a CD, website or any other means and offer them for redistribution or resale of any kind.

UNAUTHORIZED USE
 
 
 
PROPERTY

You can not declare intellectual or exclusive property to any of our products, modified or unmodified. All products are the property of the content providers. In the event that it is not specified otherwise, our products are provided without any type of guarantee, express or implicit. In no this company will be responsible for any damage including, but not limited to, direct, indirect, special, incidental or consequential damages u other losses resulting from the use or inability to use our products.

In the case of products that are non-tangible irrevocable goods, we do not perform refunds after the product is shipped, you have the responsibility to understand before buying it.

We ask you to read carefully before buying it. We make only exceptions with this rule when the description does not fit the product. There is some products that could have a guarantee and possibility of reimbursement but this will be specified when buying the product. In such cases the warranty will only cover manufacturing faults and only It will be effective when the product has been used correctly. The warranty does not cover breakdowns or damages caused by improper use. The terms of the guarantee are associated with failures of manufacture and operation under normal conditions of the products and will only be effective these terms if the equipment has been used correctly. This includes:
- According to the technical specifications indicated for each product.
- In environmental conditions according to the specifications indicated by the manufacturer.
- In specific use for the function with which it was designed from the factory.
- In electrical operating conditions in accordance with the specifications and tolerances indicated.

REIMBURSEMENT AND WARRANTY POLICY
 
ANTI-FRAUD VERIFICATION

The purchase of the customer can be postponed for the anti-fraud check. It can also be suspended for more time for a more rigorous investigation, to avoid transactions fraudulent.

 
PRIVACY

This website www.pcmedina.com guarantees that the personal information that you send with the necessary security. The data entered by the user or in the case of requiring a Validation of orders will not be delivered to third parties, unless it must be disclosed in compliance with a court order or legal requirements.
Subscribing to advertising email newsletters is voluntary and could be selected at the time of creating your account.
PCMEDINA Security Systems reserves the right to change or modify these terms without prior notice.

 

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